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#BOMGAR JUMP CLIENT POLICIES INSTALL#
#BOMGAR JUMP CLIENT POLICIES PASSWORD#
#BOMGAR JUMP CLIENT POLICIES DOWNLOAD#

If possible, use the domain name, such as, as the root of the URL, instead of the server hostname, such as. The new parameter KB should match the name of theĪgiloft KB where the BeyondTrust Extension is enabled. From the menu, click Management and then select Outbound Events.Īgiloft Server URL.Login to your BeyondTrust appliance (example: /login) as an admin user.The BeyondTrust Admin Console requires the following configuration to enable

Then confirm it matches the user record inĪgiloft : Server Configuration in BeyondTrust Console

To confirm user settings, log in to the BeyondTrust admin portal and create or edit a user on the Users & Security tab. The Email Address in BeyondTrust matches the Email Address in.The Username in BeyondTrust matches the Login in.One of the following requirements must be met: Technicians who will launch support sessions must exist as users in both BeyondTrust andĪgiloft for the system to confirm their identity and assign sessions. To receive and process BeyondTrust events launched outside of theĪgiloft system, use the BeyondTrust Host Names or IP Addresses global variable to enter a comma-separated list of authorized host names or IP addresses. By default, theĪgiloft system does include BeyondTrust sessions that were not launched from within your KB.īy default, the BeyondTrust Session Details table does not include BeyondTrust sessions that were launched from outside of your KB. If you don't create your own HTML report template, as mentioned above, then the reports are generated in the default report template format. After a BeyondTrust session ends, the session information is sent to this table and the details are stored. Once you deploy and enable BeyondTrust in your KB, the system adds a BeyondTrust Session Details table. For more information, see Percent Encoding. Some special URL characters are reserved and can not be used in the password. As the wizard text suggests, there is a default report template that the system uses if this field is left blank, but you can upload a customized report.

#BOMGAR JUMP CLIENT POLICIES DOWNLOAD#

After completing a session, the report is available for download in the BeyondTrust Session Details table. BeyondTrust Session Details Report Template: A report is generated after each individual support session based on this template.

#BOMGAR JUMP CLIENT POLICIES PASSWORD#

Confirm API User Password: Enter the password again to confirm.

API User Password: Enter the admin user’s password.

API User Name: Enter an admin-level BeyondTrust username to generate session keys and view reports.

BeyondTrust Appliance Host Name: Enter the FQDN/IP address, such as.

Click Configure BeyondTrust Extension and enter the configuration details:.

When deployment is complete, the Deploy button is replaced with Configure BeyondTrust Extension.

It takes a few minutes for the system to add the BeyondTrust Session Details table.

Under BeyondTrust Extension, click Deploy.

Click the Setup gear in the top-right corner and go to Integration.

To complete the following steps, log in to your KB as an administrator.

The FQDN or IP address of your BeyondTrust Appliance.ĭeploy and Configure the BeyondTrust Extension in.

An administrator-level username and password to connect to the BeyondTrust Appliance.

Each technician or support rep has a separate RC.

A licensed installation of the BeyondTrust Appliance and Representative Consoles.

Go to the Google Play Store Bomgar Rep Console.To integrate with BeyondTrustyou will need: Go to the App Store Bomgar Representative Console.įor Site Address, enter .Įnter your NetID and password when prompted. Accept all default values in the installer. Run the installer you just downloaded (this will require administrative rights). Select the appropriate version from the Choose Platform drop-down list.Ĭlick Download Bomgar Representative Console. To learn more about these levels of access, visit our Access to Bomgar article.Īn iPad, iPhone, or iPod touch (running iOS 8.0 or higher) TSPs are assigned a level of access to Bomgar's tools consistent with their role, their clientele, and their unit's policies. When using Bomgar, bear in mind the university policies that govern responsible behavior of technology resources.

#BOMGAR JUMP CLIENT POLICIES INSTALL#

You won't be able to download and install the Console until IT leadership in your area has made decisions about levels of access (as discussed in our Intro to Remote Assistance article) and your local OU Admin has completed the steps in our Set Up Your Bomgar Team article. End users do not need to install anything.